Jacky Carter

Customer Experience Director

With more than 30 years of experience in the staffing industry, Jacky’s expertise spans many aspects of Hays’ business including operations, marketing, RPO and technology.  In her current role Jacky spearheads a number of strategically significant partnerships for Hays including LinkedIn, Xing, Google, GO1, Mya and StackOverflow. Her unique and invaluable remit is to make sense of emerging trends and technology in the HR and broader world, identifying, evaluating and implementing the tools that enable Hays to power the future world of work. Jacky is a well-respected and generous thought leader within the industry, regularly authoring articles and sharing her knowledge and expertise through multiple channels.